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Responsible Pet Retailing

At Petworld, we have a company-wide commitment to giving all pets the quality of life they deserve.  This means that every aspect of our business is guided by our belief in responsible pet retailing.

  • Every new member of the Petworld team undertakes a comprehensive training programme designed by our in-house experts, which enables them to look after the welfare of our animals.
  • When you buy a pet from Petworld, you can be sure it was bred by a reputable specialist in comfortable surroundings. We only source pets from breeders who fulfill the 5 Basic Freedoms laid down in the 2006 Animal Welfare Act.
  • Unless they are accompanied by an adult, we do not sell pets to anyone under 16.
  • We are members of the Pet Care Trust, an organisation committed to raising standards of care and advice in the pet industry.
  • We believe that every pet has the right to a happy, healthy life. Sadly this is not always a reality, so to help less fortunate pets, we support local animal welfare charities in all the communities where we have stores.
  • Since 1989, we have helped to re-home over 5,000 pets, and we have raised over €20,000 for pet care charities, including the Galway, Mayo and Laois Society for the Prevention of Cruelty to Animals, Friends of Animals Mullingar, Dr Home’s Moate Dog Rescue, East Galway Animal Rescue and MADRA.
  • We help our customers become better pet parents by providing a range of care sheets and advice on how to look after pets.


The Five Freedoms

Petworld believes that every pet has the right to a healthy and happy life and as pet owners ourselves we understand the responsibility that comes with owning a pet. We promote that everyone who is responsible for looking after any animal should adopt the Five Freedoms of Animal Care and try to provide them as far as possible.

  1. Freedom from hunger and thirst.
    By providing enough fresh water and the right type and amount of food to keep them healthy and fit.
  2. Freedom from discomfort.
    By making sure that animals have the right type of environment including shelter and somewhere comfortable to rest.
  3. Freedom from pain, injury and disease.
    By preventing animals from getting ill or injured and by making sure animals are diagnosed and treated rapidly if they do.
  4. Freedom to behave normally.
    By making sure animals have enough space, proper facilities and the company of other animals of their own kind when appropriate.
  5. Freedom from fear and distress.
    By ensuring conditions and treatment which avoid mental suffering.


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