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Privacy & Security

Your privacy and security is of the greatest importance at Petworld, and we want you to feel totally confident in shopping online with us. We have put significant steps in place to protect all of your details. This privacy policy is to explain how we deal with any data provided while visiting our website.


The types of information we might collect from you

If you provide unique identifying information, such as name, address and other information on forms stored on this Site, such information will be used only for statistical purposes and will not be published for general access.

Non Personal
By accessing this site, certain information about your time spent on our site, such as your Internet protocol (IP) address, navigation through the site, the software used and the time spent, along with other similar information will be collected on an aggregate basis. This data does not specifically identify you therefore can not be used to contact you.

Why we collect your information

We may us this data to provide you with the goods or services you have ordered, to contact you if required in relation to your order or to respond to any queries you may have, inform you of upcoming events, special offers and products we think might interest you. You may unsubscribe from our newsletter at anytime by either clicking unsubscribe on the newsletter or replying to the email with the word “unsubscribe”. You can also unsubscribe by emailing us at newsletter@petworlddirect.ie

Non Personal
We use the non personal data from our website in an aggregate form to help us to make your experience on our website is that of a positive one. We also use this information to ensure that the content on our website is presented in the most effective way for both you and your technology.

Petworlddirect.ie uses “cookie” technology. A cookie is a small piece of text that is stored by your web browser at the request of our website. These cookies help us to provide us with information that will help us to improve our website and also deliver a more personalised service to you while on our website. We may also use cookies to save your personal preferences so you do not have to re-enter them each time you come to our website.


Disclosure of your information
Petworld will never share your personal information with any third party companies. The information that you supply us with will only be used for the purpose for which it was intended.

Updating or deleting personal Data
If you wish you may inform us of any changes in your personal data or if you wish to have your data deleted by emailing newsletter@petworlddirect.ie. We will update or delete your data accordingly.



Changes to our privacy policy
Any changes we may make to this privacy policy will in the future will be updated on this page so you know exactly what information we collect and how we use it.


Contact us
If you have any questions or concerns regarding our privacy and security policy, please email newsletter@petworlddirect.ie

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