Add a review

Shipping & Delivery

We deliver anywhere in Ireland and Northern Ireland for a flat rate cost of €4.90 up to 30 kg. All orders over €30 are FREE of charge.

Deliveries are dispatched on the next working day after the order has been placed, and you should receive your order within 2 - 5 working days. In the unlikely event that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify upon opening the package. Also, please keep all packaging materials from the shipment.

---

Returns

If for any reason you are not satisfied with your order, simply return it within 7 days of delivery and we'll replace it or refund the cost of the item (excluding shipping). The items to be returned or exchanged have to be unused, in their original condition, in their original box and properly labeled.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify upon opening the package. Also, please keep all packaging materials from the shipment.

If it is necessary to return items for ether of the above reasons, please send us an e-mail to sales@thepetpeople.ie, and note your name, order number and item details before returning the parcel.

Goods returned must be posted to:

Atten: Petworld Direct, Petworld, Shannon Retail Park Dublin Rd, Athlone Co. Westmeath Ireland.

Your statutory rights are not affected by any of these conditions.

Ways to Pay

We accept Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, Maesto, Laser, and Paypal.


Ordering with us is very easy. Simply browse the products on our site, add whatever you like to your shopping basket, and when you are ready to checkout, click the checkout button.

Then, you can choose to pay with our 100% secure checkout using your credit card, or you can choose to pay with Paypal if you prefer.